- Path:
-
Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review
Files
File
Description
Size/Format
Periodical
- Title:
- Libri
- Publication:
-
Berlin: De Gruyter
- Note:
- Gesehen am 16.07.2016
- 355!librijournal-URL mit z LF gelöscht(16-07-16)
- Scope:
- Online-Ressource
- ISSN:
- 1865-8423
- ZDB-ID:
-
2066691-3
- VÖBB-Katalog:
- 15139213
- Keywords:
- Bibliothek ; Zeitschrift ; Zeitschrift
- Classification:
- Buch- und Bibliothekswesen, Informationswissenschaft
- Copyright:
- Rights reserved
- Accessibility:
- Eingeschränkter Zugang mit Nutzungsbeschränkungen
- Title:
- Libri
- Publication:
-
Berlin: De Gruyter
- Note:
- Gesehen am 16.07.2016
- 355!librijournal-URL mit z LF gelöscht(16-07-16)
- Scope:
- Online-Ressource
- ISSN:
- 1865-8423
- ZDB-ID:
-
2066691-3
- VÖBB-Katalog:
- 15139213
- Keywords:
- Bibliothek ; Zeitschrift ; Zeitschrift
- Classification:
- Buch- und Bibliothekswesen, Informationswissenschaft
- Copyright:
- Rights reserved
- Accessibility:
- Eingeschränkter Zugang mit Nutzungsbeschränkungen
Article
- Title:
- Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review
- Publication:
-
Berlin: De Gruyter, 2025
- Language:
- English
- Information:
- Abstract: The critical incident technique is a pragmatic method that yields rich data derived from individuals’ specific and related-to-the-truth experiences. This study was conducted to identify and analyze the use of this technique in the field of library and information science (LIS). A review of 523 records retrieved from databases like Web of Science, Scopus, Emerald, LISTA, and Google Scholar revealed that the critical incident technique has been applied in various areas including information-seeking behavior, analysis of positive and negative experiences, reference services, psychological aspects, copyright issues, knowledge management, change management, user satisfaction, the role of resources and information systems in decision-making, as well as the clinical, educational, and research utility of libraries. Researchers have also used this technique to explore users’ perceptions about the role of librarians, investigate the educational role of librarians, and examine users’ perceptions about the invisible web. Despite the usefulness of this technique, the study identified many research gaps in its applications, suggesting the need for more attention from researchers in this field.
- Scope:
- Online-Ressource
- Note:
- Open Access
- Archivierung/Langzeitarchivierung gewährleistet
- Keywords:
- critical incident technique ; libraries ; information services ; librarians
- Classification:
- Buch- und Bibliothekswesen, Informationswissenschaft
- Sonstiges
- Copyright:
- CC BY
- Accessibility:
- Free Access
- Title:
- Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review
- Publication:
-
Berlin: De Gruyter, 2025
- Language:
- English
- Information:
- Abstract: The critical incident technique is a pragmatic method that yields rich data derived from individuals’ specific and related-to-the-truth experiences. This study was conducted to identify and analyze the use of this technique in the field of library and information science (LIS). A review of 523 records retrieved from databases like Web of Science, Scopus, Emerald, LISTA, and Google Scholar revealed that the critical incident technique has been applied in various areas including information-seeking behavior, analysis of positive and negative experiences, reference services, psychological aspects, copyright issues, knowledge management, change management, user satisfaction, the role of resources and information systems in decision-making, as well as the clinical, educational, and research utility of libraries. Researchers have also used this technique to explore users’ perceptions about the role of librarians, investigate the educational role of librarians, and examine users’ perceptions about the invisible web. Despite the usefulness of this technique, the study identified many research gaps in its applications, suggesting the need for more attention from researchers in this field.
- Scope:
- Online-Ressource
- Note:
- Open Access
- Archivierung/Langzeitarchivierung gewährleistet
- Keywords:
- critical incident technique ; libraries ; information services ; librarians
- Classification:
- Buch- und Bibliothekswesen, Informationswissenschaft
- Sonstiges
- Copyright:
- CC BY
- Accessibility:
- Free Access
