Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review / Sadeghi, Halimeh (CC BY)

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Title:: Libri

Publication:: Berlin: De Gruyter

Note:: Gesehen am 16.07.2016; 355!librijournal-URL mit z LF gelöscht(16-07-16)

Scope:: Online-Ressource

ISSN:: 1865-8423

ZDB-ID:: 2066691-3

VÖBB-Katalog:: 15139213

Keywords:: Bibliothek ; Zeitschrift ; Zeitschrift

Classification:: Buch- und Bibliothekswesen, Informationswissenschaft

Collection:: Buch- und Bibliothekswesen, Informationswissenschaft

Copyright:: Rights reserved

Accessibility:: Eingeschränkter Zugang mit Nutzungsbeschränkungen

Title:: Libri

Publication:: Berlin: De Gruyter

Note:: Gesehen am 16.07.2016; 355!librijournal-URL mit z LF gelöscht(16-07-16)

Scope:: Online-Ressource

ISSN:: 1865-8423

ZDB-ID:: 2066691-3

VÖBB-Katalog:: 15139213

Keywords:: Bibliothek ; Zeitschrift ; Zeitschrift

Classification:: Buch- und Bibliothekswesen, Informationswissenschaft

Collection:: Buch- und Bibliothekswesen, Informationswissenschaft

Copyright:: Rights reserved

Accessibility:: Eingeschränkter Zugang mit Nutzungsbeschränkungen

Article

Author:: Sadeghi, Halimeh; Nowkarizi, Mohsen; Tajafari, Masoumeh

Title:: Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review

Publication:: Berlin: De Gruyter, 2025

Language:: English

Information:: Abstract: The critical incident technique is a pragmatic method that yields rich data derived from individuals’ specific and related-to-the-truth experiences. This study was conducted to identify and analyze the use of this technique in the field of library and information science (LIS). A review of 523 records retrieved from databases like Web of Science, Scopus, Emerald, LISTA, and Google Scholar revealed that the critical incident technique has been applied in various areas including information-seeking behavior, analysis of positive and negative experiences, reference services, psychological aspects, copyright issues, knowledge management, change management, user satisfaction, the role of resources and information systems in decision-making, as well as the clinical, educational, and research utility of libraries. Researchers have also used this technique to explore users’ perceptions about the role of librarians, investigate the educational role of librarians, and examine users’ perceptions about the invisible web. Despite the usefulness of this technique, the study identified many research gaps in its applications, suggesting the need for more attention from researchers in this field.

Scope:: Online-Ressource

Note:: Open Access; Archivierung/Langzeitarchivierung gewährleistet

Keywords:: critical incident technique ; libraries ; information services ; librarians

Classification:: Buch- und Bibliothekswesen, Informationswissenschaft; Sonstiges

URN:: urn:nbn:de:101:1-2506040348312.685061899410

Collection:: Buch- und Bibliothekswesen, Informationswissenschaft; Sonstiges

Copyright:: CC BY

Accessibility:: Free Access

Author:: Sadeghi, Halimeh; Nowkarizi, Mohsen; Tajafari, Masoumeh

Title:: Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review

Publication:: Berlin: De Gruyter, 2025

Language:: English

Information:: Abstract: The critical incident technique is a pragmatic method that yields rich data derived from individuals’ specific and related-to-the-truth experiences. This study was conducted to identify and analyze the use of this technique in the field of library and information science (LIS). A review of 523 records retrieved from databases like Web of Science, Scopus, Emerald, LISTA, and Google Scholar revealed that the critical incident technique has been applied in various areas including information-seeking behavior, analysis of positive and negative experiences, reference services, psychological aspects, copyright issues, knowledge management, change management, user satisfaction, the role of resources and information systems in decision-making, as well as the clinical, educational, and research utility of libraries. Researchers have also used this technique to explore users’ perceptions about the role of librarians, investigate the educational role of librarians, and examine users’ perceptions about the invisible web. Despite the usefulness of this technique, the study identified many research gaps in its applications, suggesting the need for more attention from researchers in this field.

Scope:: Online-Ressource

Note:: Open Access; Archivierung/Langzeitarchivierung gewährleistet

Keywords:: critical incident technique ; libraries ; information services ; librarians

Classification:: Buch- und Bibliothekswesen, Informationswissenschaft; Sonstiges

URN:: urn:nbn:de:101:1-2506040348312.685061899410

Collection:: Buch- und Bibliothekswesen, Informationswissenschaft; Sonstiges

Copyright:: CC BY

Accessibility:: Free Access

Contents

Table of contents

Libri (Rights reserved)
Big Data, Bigger Stories? The Journey from Data to Impact in Public Libraries / Xu, Huimin (CC BY)
Developing and Validating a Comprehensive Assessment Tool for Learning Commons in University Libraries: A Confirmatory Factor Analysis Approach / Sun, Xiaoyan (CC BY)
Boundary-Spanning Roles of University Public Information Officers Addressing the Demands of a Right to Information Act / Hussain, Shah (CC BY)
The Dark Side of Virtual Governance: Customer Perceived Knowledge Hiding and Relational Conflict in Customer Relationship Management Systems / Zheng, Yu-Hao (CC BY)
Beyond Traditional Academia: Understanding Alternative-Academic Careers in the Chinese LIS Doctoral Job Market / Tian, Ye (CC BY)
Ontology and General Theory: Toward Library Science as a Science / Edgar, William B. (CC BY)
Frontmatter (Rights reserved)
Libri Best Student Research Paper Award 2026 (CC BY)
Publicness Shaping in Public Access Libraries / Esquivel Carreón, Guadalupe (CC BY)
COVID, Disinformation, Technology, Budget Cuts: Can Knowledge Management Help Libraries Overcome Challenges? / Islam, Md. Anwarul (CC BY)
Public Libraries in the Wake of COVID-19, Part 1: Public Programming, Circulating Materials, and Digital Shifts / Real, Brian (CC BY)
Public Libraries in the Wake of COVID-19, Part 2: Digital Inclusion and Technology Infrastructure / Real, Brian (CC BY)
Collecting Comics: A Snapshot of Graphic Novel Research in Public Libraries / Smith, Jade (CC BY)
Frontmatter (Rights reserved)
Typology and Characteristics of Motivational Styles of Students Taking Librarian Courses in Japan / Kawamura, Shuntaro (CC BY)
Perceived Quality of Health Information on Wikipedia: A Sociodemographic Perspective / Ju, Boryung (CC BY)
Theoretical Building for Knowledge Sharing on Agricultural Nonprofit Websites / Yu, Chia-Hao (CC BY)
Everyday Parenting Information-Seeking Behavior of Mothers in Rural China / Hu, Yinxia (CC BY)
Perceived Impact of Procrastination on Academic Performance Among Students and the Role of AI Tools / Jebasingh, D. Raja (CC BY)
The Challenge of Academic Integrity in the Age of Generative Artificial Intelligence / Huang, Chao (CC BY)
Predatory Publishing and the Policing of Academic Peripheries / Sjöstrand, Moa Evelina (CC BY)
Frontmatter (Rights reserved)
Factors Influencing the Adoption of Green Libraries for Environmental Sustainability: A Systematic Literature Review / Tariq, Muhammad (CC BY)
A Qualitative Study on the Life-World Experiences and Everyday Information Practices of Urban Youth / Hanif, Saima (CC BY)
Personal Information Management Practices of University Students in Punjab, Pakistan / Raza, Abida (CC BY)
Frontmatter (Rights reserved)
Fun with Images: An Analysis of the Role of Visual Literacy in Facilitating Easy and Enjoyable Learning with a Focus on Future Prospects / Dey, Anindita (CC BY)
Assessing the Relevance of Implementing Blockchain Technology to Modernize Services in Academic Libraries / Ma, Can (CC BY)
Library Leadership in Minority Serving Institutions: Investigating the Backgrounds of MSI Library Directors / Lund, Brady D. (CC BY)
Dimensions of the Ukrainian War in British Press: A Topic Modeling Approach / Ediz, Çağla (CC BY)
Applications of the Critical Incident Technique in Library and Information Science Research: A Literature Review / Sadeghi, Halimeh (CC BY)
GONGO Structure, Risk Transfer, and Waste in Iranian Public Libraries: An Exploratory Study / Shaghaghi, Mehdi (CC BY)
Frontmatter (Rights reserved)
University Students’ Needs for Communication Spaces in Higher Education in China: A Survey at Three Universities / Zhu, Qiandong (CC BY)
Sentiment Analysis of Chinese Ancient Poetry Based on Multidimensional Attention Under the Background of Digital Intelligence Integration / Liu, Zhongbao (CC BY)
Characteristics of OA Diamond Journal Publishing in Non-English-Speaking Countries / Yoon, JungWon (CC BY)
Aging-Related Information Needs and Barriers Experienced by LGBT+ Older Adults / Winberry, Joseph (CC BY)
Graduate Education in China Meets AI: Key Factors for Adopting AI-Generated Content Tools / Tang, Yunjie (CC BY)
Understanding Library Anxiety: Examining its Relationship with Academic Performance and Library Resource Engagement Among Indian University Students / Bharti, Pratiksha (CC BY)
The Health Risks of Information Avoidance: A RISP Perspective / Liu, Yang (CC BY)
Impact of Health Information on Health-Related Behavior Change of Patients Living with Chronic Diseases / Li, Yuelin (CC BY)
The Future of Learning in the Age of Artificial Intelligence (AI) – The Effects of AI on an Environment of Teaching and Learning / Alhaif, Alia M. (CC BY)
Shaping Public Library Legitimacy: Case Analysis of the New York Public Library / Yamagishi, Motoko (CC BY)
Positive and Negative Topics of Metaverse Library from China: A Sentiment-Topic Analysis / Yuan, Yiming (CC BY)
Indian Academic Librarians’ Role in Advancing Open Science Practices / Subaveerapandiyan, A. (CC BY)
Frontmatter (Rights reserved)
Bridging the Digital Divide: Developing Local Digital Heritage Content and Investigating Localized Digital Solutions / Haile, Gezae (CC BY)
Personality Traits of Academic Librarians and Their Knowledge Acquisition and Application Behavior / Akbar, Azeem (CC BY)
Decolonizing the Library: Considering the Movement in the Irish Colonial Contexts / Cooke-Escapil, Louise (CC BY)
Frontmatter (Rights reserved)
Libri Best Student Research Paper Award 2025 (CC BY)
The Potential of Telepresence in Libraries: Students’ Perspectives / Virkus, Sirje (CC BY)
Local Library Authorities in South Indian Public Libraries Acts: A Case Study / Barman, Mitali (CC BY)
Knowledge-Sharing Strategies for Poverty Eradication Among Rural Women / Bonuedie, Baaba M. (CC BY)
Libraries and the 2030 Agenda: The Portuguese Case / Gama, Merabe Carvalho Ferreira da (CC BY)
Frontmatter (Rights reserved)
Reclaiming and Unlocking Ancient Heritage Knowledge from Ethiopia’s Ancient Cultural Heritages / Haile, Gezae (CC BY)
Adequacy of Copyright Information or Documentation, the Need for Training in, and Evaluation of Mechanisms for Delivering Copyright Education in Academic Libraries in Ghana / Adu, Theresa L. (CC BY)
Assessing the Use of Scholarly Communication Platforms in Zambia / A, Subaveerapandiyan (CC BY)
Identifying the Applications of Gamification for Audience Attraction in Public Libraries / Khademi Zare, Sajjad (CC BY)
Construction of Intellectual Property Literacy Education Mode in University Libraries / Lei, Qin (CC BY)
Frontmatter (Rights reserved)
Agricultural Information Needs and Resources of Smallholder Sugarcane Farmers in Swaziland / Dlamini, Nkosinathi M. (CC BY)
A Study on Factors Influencing Digital Reading Behavior of Junior High School Students / Zhang, Wenyan (CC BY)
Research Trends in Public Libraries as Public Spheres in Library and Information Science: Topic Modelling with Latent Dirichlet Allocation / Sugeno, Yuki (CC BY)
Big Data Analytics Implementation and Practices in Medical Institute Libraries of Pakistan / Zakria (CC BY)
A Study on the Analysis of Public User Expectations for the Metaverse Library Services / Noh, Younghee (CC BY)
Effects of E-learning Technologies on Librarians’ Sustainable Competence Development and Smart Library Services: Empirical Evidence from 244 Universities’ Librarians / Shahzad, Khurram (CC BY)
Frontmatter (Rights reserved)
Rural Libraries as Providers of Life-long Learning Opportunities: An Appraisal of Information Services and Facilities in West Bengal / Munshi, Shamim Aktar (CC BY)
Digital Divide and University Students’ Online Learning amidst Covid-19 Pandemic in Malaysia / Subramaniam, Latha (CC BY)
The Intelligent Libraries: Innovation for a Sustainable Knowledge System in the Fifth (5th) Industrial Revolution / Adigun, Ganiyu O. (CC BY)
Undergraduate and Postgraduate Students’ Needs and Expectations of Digital Scholarship Spaces in a Comprehensive University Library: A Survey / Zhu, Qiandong (CC BY)
Roles and Abilities of Academic and Research Librarians in Optimizing Access to Information: An Interpretative Analysis from the Romanian Librarians’ and Users’ Perspective / Popescu, Elena (CC BY)
Satisfaction with Behavior Trajectory Security Protection in Social Media Intelligent Recommendations / Zha, Xianjin (CC BY)
Study on Knowledge Graph of Red Cultural Resources from the Perspective of Art Works on the Theme of Cuban Red Revolution History / Rivero Chávez, Amalia Isabel (CC BY)
Towards Equitable Access: Improving Library Services for Distance Learning Students / Atuase, Diana (CC BY)
BOOKS RECEIVED (CC BY)
Current Problems in Library Training with a Proposal for a Curriculum / Geh, H. P. (CC BY)
The Subject Specialist on the Academic Library Staff / Coppin, Ann (CC BY)
Beyond the National Frontiers / Sharify, Nasser (CC BY)
Library School Accommodation / Hagger, Jean (CC BY)
University Libraries in Iran / Haider, Syed Jalaluddin (CC BY)
The Public Library: Dodo or Phoenix / Sharr, F. A. (CC BY)

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